Welcome to MNR Internet Service Provider (MNR ISP). Please read these Terms and Services carefully before using our services. By using our services, you agree to comply with and be bound by these Terms and Services.
1. Service Description
MNR ISP offers high-quality internet services to residential and business customers. Our services include internet connectivity and related hardware components. The connection setup is provided free of cost to our customers. However, customers are required to purchase their own WiFi router for the new connection.
2. Hardware Warranty
Hardware components such as WiFi routers provided by MNR ISP are covered under a limited warranty for a period of six months from the date of installation. The warranty covers manufacturing defects and normal usage. If the hardware fails within the warranty period, MNR ISP will repair or replace it at no additional cost.
3. Exclusions from Warranty
The warranty provided by MNR ISP does not cover damages caused by:
Fire, floods, lightning, or other natural disasters.
Exposure to extreme weather conditions, including rainwater or moisture damage.
Unauthorized modifications or repairs by the customer or third parties.
Accidental damage, negligence, or misuse.
4. Hardware Replacement and Repairs
Customers are responsible for ensuring that the provided hardware is kept in a safe environment. In case of hardware failure or damage not covered under warranty, customers can contact MNR ISP for replacement or repair services. Charges may apply for non-warranty repairs or replacements.
5. Service Provider-Owned Hardware
Certain hardware components, such as WiFi routers, are the property of MNR ISP and are provided on a rental basis. Customers are required to return this equipment in good condition upon discontinuation of service. Failure to return the equipment may result in charges as per our equipment return policy.
6. Service Fees and Billing
Customers are billed monthly for the internet service provided. Additional charges may apply for services such as equipment rentals, non-warranty repairs, or service upgrades. Payments are due on the specified billing date. Late payments may result in service suspension or termination.
7. Termination of Service
MNR ISP reserves the right to terminate or suspend services to customers who violate these Terms and Services or engage in any illegal or unauthorized activities using our services.
8. Changes to Terms and Services
MNR ISP reserves the right to modify or update these Terms and Services at any time without prior notice. Customers will be notified of any changes, and continued use of our services after such changes constitutes acceptance of the modified Terms and Services.
Thank you for choosing MNR Internet Service Provider. If you have any questions or concerns about these Terms and Services, please contact our customer support team for assistance.